Privacy Policy

How ParikshaSaathi handles your information

1. Overview

ParikshaSaathi is an exam-preparation platform that provides courses, notes, practice questions, mock tests, previous-year-question practice, current affairs, study plans and progress tracking. This Privacy Policy explains how information is handled when you use our website or mobile application.

2. Information we may collect

Depending on the features you use, we may collect:

• Account information: mobile number, name and email address (if provided).
• Learning activity: enrolled courses, practice attempts, answers, scores, mock-test activity, study-plan progress, weak/strong topics, notes or resources opened, and related preparation data.
• Device and app information: device/app identifiers, app version, push-notification token and technical information needed to operate and secure the service.
• Purchase information: subscription or purchase status when premium features are used. Payment processing is handled by the applicable app store/payment provider; we do not store full card or bank details.
• Support information: information you voluntarily send when contacting support.

3. How we use information

• To create and maintain your account.
• To provide courses, tests, notes, current affairs and other learning features.
• To generate study plans, progress reports and preparation recommendations based on your activity.
• To authenticate users and prevent misuse or fraud.
• To send service-related notifications and, where enabled, study reminders or important updates.
• To improve reliability, performance and user experience.
• To respond to support requests and comply with legal obligations.

4. Sharing of information

We do not sell your personal information. We may use trusted service providers only as needed to operate the service, such as hosting, cloud storage, authentication/OTP delivery, push notifications, analytics, and in-app purchase infrastructure. These providers process information under their own terms and privacy practices.

5. Data security

We use reasonable technical and organisational measures to protect information. No internet-based service can guarantee absolute security, so users should keep account credentials and OTPs confidential.

6. Data retention

We retain account and learning data for as long as reasonably necessary to provide the service, meet legal requirements, resolve disputes and maintain security. When an account-deletion request is completed, information is deleted or anonymised subject to legitimate legal, security, fraud-prevention and accounting requirements.

7. Account and data deletion

You can request deletion of your ParikshaSaathi account and associated data using our Account Deletion page. Where an in-app deletion option is available, you may also use that option.

8. Children

ParikshaSaathi is intended for exam preparation. If the service is made available to users below the age required for independent consent in their region, use should be supervised by a parent or legal guardian and must follow applicable platform rules.

9. Government-information disclaimer

ParikshaSaathi is an independent educational platform. It is not a government entity and is not affiliated with, endorsed by, or an official application of any government department, recruitment board or examination authority. Users should verify recruitment notices, dates, eligibility and official instructions from the relevant official authority.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated effective date.

11. Contact

For privacy questions, support or account-deletion requests, contact us through the Support page.